1. For a period of ONE (1) year from date of purchase, CDT Audio will pay all labor charges of CDT Audio authorized service facilitys to repair a defective product. After ONE (1) year period, purchaser must pay for all labor charges.
2. In addition, CDT Audio will supply at no charge, new rebuilt part(s) for defective part(s) for a period of ONE (1) year from original date of purchase. After ONE (1) year period, purchaser must pay for all parts charges.
Please fill out and submit this form to start Warranty Service Process >>
Proof of purchase in the form of a bill of sale or receipt, from an authorized CDT Audio dealer, which is evidence that the unit is within the warranty period must be presented to obtain warranty service.
To obtain warranty service, you must ship the product in the original or equivalent packaging, or deliver the product prepaid, to a CDT Audio authorized dealer. This warranty does not cover cosmetic damage, due to acts of God, accidents, tampering, modification, misuse, poor, improper, or careless professional installation, abuse or negligence to this product.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE RIGHT OF THE MANUFACTURER. CDT AUDIO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OF CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS PRODUCT.
EXCEPT TO THE EXTENTION NOT ALLOWED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE OF THIS PRODUCT IS LIMITED IN SCOPE TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion of limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
For your convenience, CDT Audio has established a Customer Information line to supply you with product or service information.
CDT AUDIO CUSTOMER INFORMATION SERVICE
Ph:1-805-693-1980
Fx:1-805-693-1898
8:30 am to 5:00 pm Monday through Friday Pacific Standard Time.
Or write to: CDT AUDIO CUSTOMER INFORMATION 92 Second St. Unit B. Buellton, CA 93427 USA. Email: info@cdtaudio.com
LIFE TIME EXTENDED WARRANTY
You have the option to extend the above warranty to last for the normal life time use of this product. The warranty does not cover abuse, careless installation and normal wear and tear of this product. (Normal use expected life time for all CDT products is 10 years if installed correctly by a professional installer.The cost for above mentioned extended life time warranty is:
$15.00 for Image Enhance & UpStage systems.
$20.00 for the CL and HD Series.
If you desire to extend the warranty, please click here for the "Extended Warranty" >>
Please print and then complete the form provided and mail with a check and a copy of your purchase receipt to CDT Audio. A validated extended warranty card will be mailed to your address validated from the date of your purchase receipt.